Even cacti have eyes: The random things surveilling our everyday lives
Your every move online
is tracked. In the era of smart homes and smart cities, everyday objects are
starting to keep tabs on you too.
[Photo: David Oliver/Getty Images]
This story is part of The Privacy Divide, a series that explores
the fault lines and disparities–economic, cultural, philosophical–that have
developed around digital privacy and its impact on society.
Last month, Singapore Airlines was caught secretly recording the phone screens of consumers using
their app. Then, a traveler discovered that the airline also had cameras embedded
in the in-flight entertainment systems on the back of every chair.
Journalists then discovered that the creep of seat-back surveillance wasn’t
confined to Singapore: Other airlines including United and Delta have installed
cameras on their seats too.
Increasingly it’s not just consumer technology that’s spying on
us: It’s the normal objects lying all around us. The airplane entertainment
systems are just one of many things that—thanks in part to ever cheaper,
smaller hardware—are being built with cameras and microphones already embedded.
While the airlines have claimed they have never used the cameras, there’s
always the option to turn them on. And in a world of lax privacy rules where
companies tend to invade your privacy as much as they can, it’s an indication
of the direction of the surveillance economy. Companies are quickly moving from
the digital terrain into the physical world, with the goal of collecting ever
more information about you so they can monetize it.
Many of us bring seemingly innocuous objects like connected
thermostats and speakers into our kitchens and bedrooms, without realizing how
much they might be observing us (and our neighbors) and reporting back to the
mothership in the cloud. But growing surveillance in public complicates our
typical, if already broken relationship with data collection, whereby companies
and governments ask for our consent. As Lilian Edwards, a U.K.-based digital
researcher, wrote in a 2015 paper, “While consumers may at least
have theoretically had a chance to read the privacy policy of their Nest
thermostat before signing the contract, they will have no such opportunity in
any real sense when their data is collected by the smart road or smart tram
they go to work on, or as they pass the smart dustbin.”
Here’s a sampling of the random objects keeping tabs on you out in
public:
ROAD
SIGNS, BILLBOARDS, AND THE STREET
The second you step outside your home, you’re technically in
public space. But while it might not feel like someone is
watching your every move, someone most certainly is–especially the government.
Beyond the CCTV cameras that dot street intersections and the sides of
buildings across the country, cameras and other means of surveillance are
hidden in a wide variety of other objects that seems like a normal party of the
cityscape.
You know those digital road signs that show you how fast you’re
driving? As Quartz reports,
some of them are embedded with license plate readers as part of a decade-old
Drug Enforcement Administration program. (The DEA and ICE also have secretly embedded cameras into street lights and
those big orange traffic barrels.) Even the roadside
scenery isn’t safe. Ars Technica found that one Arizona town
mounted dozens of license plate readers inside fake cactuses.
[Photo: Ron Clausen/Wikimedia Commons]
Slightly more
visible license plate readers can be seen mounted on police cruisers,
streetlights, and even private vehicles, which law enforcement and repossession
agents use to compile billions of records of vehicles’ locations. Privacy
advocates warn that the technology could also be used to build detailed
portraits of non-criminal suspects, including their attendance at gun shows or
political demonstrations.
[Photo: Mike Katz-Lacabe]
Face recognition software,
which is quietly being paired with high-definition street-level CCTV cameras,
has raised similar surveillance alarms about the ability to
track people in public. Racial justice and civil rights groups worry
in particular about the impact of this kind of monitoring, arguing that face
recognition exacerbates existing biasesand
disproportionately impacts vulnerable minority communities.
A more hidden form of law enforcement tracking involves using
hidden Stingrays—or ISMI catchers, or “cell-site simulator” devices—designed to
intercept all nearby mobile phone traffic, in order to track suspects. The
devices have been ruled unconstitutional in several states, but they are designed to be undetectable: They can be as
small as a cell phone, concealed as part of a cell tower, or inside a police vehicle. Their use is growing
beyond law enforcement too: A number of mysterious entities are
reportedly using them around D.C. to intercept the
phone calls of government officials, including President Trump.
It’s not just law enforcement or the government. Advertisers are
also tracking you when you’re on the street as you walk or drive by their
billboards. According to the New York Times, some billboards are embedded with cameras to
collect data on who’s nearby. One large billboard company, Clear Channel
Outdoor America, offers a servicethat tracks people’s travel
patterns so that it can roughly identify the age and gender of the people that
will be likely to see a certain billboard, based on its location (the company
doesn’t offer many privacy assurances, instead saying that it’s using the same
data that mobile advertisers have for years). It’s only a matter of time before
most advertisements in real life are tracking you the way digital ones do.
FREEZERS
AT THE PHARMACY
Modern pharmacies are mostly low-tech places, with shelves full of
products and humans who dispense prescription medicine. But Walgreens is trying
to move into the digital future by tracking its customers just like tech
companies do online. How? By installing doors covered in digital screens in the freezer aisle that
are equipped with sensors that can detect your gender, your general age range,
what products you’re looking at, how long you’re standing there, and even what
your emotional response is to a particular product.
[Image: Cooler Screens]
Then, the company that makes the door,
Cooler Screens, can use that information to serve you targeted ads that show up
as you’re walking past the freezer doors.
A man, for instance, might see a Coke Zero ad while a woman may
see an ad for Diet Coke. Based on what it knows, the freezer could also offer
you unique offers, too. “You could pass by the beer door, and [the door] may
notice that you’re picking up a six-pack of Miller Coors,” Cooler Screens CEO
and cofounder Arsen Avakian told me. “It’s 4 p.m., so it’s near dinnertime. [It
might] offer to you, buy a DiGiorno pizza for a special price if you’re buying
a six-pack of Miller Coors.”
The company says it does not store data or tie information to
customer profiles unless you opt in. But it’s a far bigger problem that the
doors’ design don’t indicate that they’re analyzing your every move. The only
way to opt out is to not enter the store in the first place.
TRACKED
OUT ON THE TOWN
Sensors and cameras are everywhere, from your home to the street
to the pharmacy but they’re also prevalent in entertainment venues. It’s common
practice for stadiums to track fans’ behavior, but a number of concerts
in the past year have taken that kind of surveillance to new levels. In China,
police have used facial recognition technology at the pre-concert security
checks for Chinese pop star Jacky Cheung to apprehend fugitives who came to see him sing.
And to root out stalkers, Taylor Swift’s security team recently installed cameras equipped with facial recognition software inside
the selfie booths at her Reputation tour.
[Photo: Flickr user Julio Enriquez]
The technology came from a
company called ISM Connect, which says that any faces that don’t match a group
of individuals that were determined would cause a threat to Swift and her fans
are not stored. The company says there were signs informing people that they
might be recorded–signs that will likely become increasingly common.
Some jurisdictions are trying to require businesses to post
explicit warnings when deploying face recognition. Last year a New York City
councilman proposed a bill that would require posted
notices when face recognition is in use. Illinois, Texas, and Washington
already prohibit the collection of biometric data without informed consent.
But disclosures don’t work online, and there are few reasons to think that they’d work IRL–whether
that’s out and about in a camera-laden smart city, in stadiums, or in your
local pharmacy. The question remains: Will people realize that they’re
giving up their privacy in the physical world as easily as they are online? And
when freezers and selfie booths and doorbells and in-flight entertainment
systems and billboards are all tracking you, how exactly do opt out?
Your every move online
is tracked. In the era of smart homes and smart cities, everyday objects are
starting to keep tabs on you too.
Face recognition software, which is quietly being paired with high-definition street-level CCTV cameras, has raised similar surveillance alarms about the ability to track people in public. Racial justice and civil rights groups worry in particular about the impact of this kind of monitoring, arguing that face recognition exacerbates existing biasesand disproportionately impacts vulnerable minority communities.
Please read The Age of Surveillance Capitalism, by Shoshana Zuboff. It is a huge book, but such an important and fascinating read that the size is welcomed. It is a story of the establishment of surveillance as the economy of modern life. The tech companies compete to harvest our clicks and taps (and voices and sounds and movements), repackage and sell them. They harvest the free raw material of our behaviors to grow wealthy. They are writing their own rules. No wonder 5G is happening: they sell it as a convenience for us, but it is an economic imperative for them (and the infrastructures that sustain them). From Kathleen S. (who was not able to post this for some reason).
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