Monday, December 08, 2014

Jet Blue accommodations of EHS persons - information and action plan/suggestion from Ms Deborah Kopald

Jet Blue accommodations of EHS persons - information and action plan/suggestion from Ms Deborah Kopald in the USA


Dear Everyone on my mailing list,

Today I have received the following very interesting information and action plan/suggestion from Ms Deborah Kopald [deborah_kopald@ymail.com] in the USA.


Jet Blue has an ADA division (Americans with Disabilities Act)
1-855-232 5463 (US phone number)

Jet Blue also doesn't plan to put Wi-Fi in its short and medium duration flights until 2016, though it has been installed on long haul flights, e.g. NY to SF.

Meanwhile, people with EHS should call the ADA division phone number and request the following:

-Wi-Fi OFF on the plane

- board other passengers on the plane first, get everyone stowed away, captain makes announcement to power down phones, then board person with EHS

-on egress- wait till plane taxis to gate, get person with EHS off first before allowing phones to be powered on

-secure area at either end - room that is secure or area without Wi-Fi- so person with EHS doesn't need to wait by the gate with the Wi-Fi and ppl on their phones.

-airline rep to meet person at airport doors to escort them to special check-in process and secure suite of rooms away from Wi-Fi, then escort them to the gate when it is time to board.

-on egress- airline rep to meet person and if it is a large airport that requires a tram ride with other people to exit, they should escort the person with EHS separately from other people (scrolling on their phones in tight space, e.g. the tram)

 
1-855-232 5463 (US phone number)

Thus, in summary, people with EHS should request the following:

-Wi-Fi off on the plane
- board other passengers on the plane first, get everyone stowed away, captain makes announcement to power down phones, then board person with EHS
-on egress- wait till plane taxis to gate, get person with EHS off first
-secure area at either end - room that is secure or area without Wi-Fi- so person with EHS doesn't need to wait by the gate with the Wi-Fi and ppl on their phones.
-airline rep to meet person at airport doors to escort them to special check-in process and secure room

+++

Ms Deborah Kopald [deborah_kopald@ymail.comwants you to email her if you have done this and what the result of the conversation was.

Ultimately, she will keep a list and ask everyone who has done this - when the time is right - to contact her to set up a class action lawsuit if the airline refuses.

+++

Good luck!

With my very best regards
Yours sincerely
Olle

(Olle Johansson, associate professor
The Experimental Dermatology Unit
Department of Neuroscience
Karolinska Institute
171 77 Stockholm
Sweden)

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